Tuesday, April 08, 2008

So, today (about a week after the company that purchased us moved our computers into their domain) I was looking through Active Directory for security groups. I went to many of the folders but could not find them. Sure, I could search for them and they came up, but could not find what folder they were in. To my surprise, my new company has put all users, security and distribution groups in ONE folder?!?!?! Can you believe that? There are so many (over 70,600), they won't even load in the window to view them!

Hows that for organization and applying group policies!

Tuesday, April 08, 2008 11:21:10 PM (Pacific Daylight Time (Mexico), UTC-07:00)  #    Comments [0]  | 
Monday, March 17, 2008

Free and green. Those are the goals of a pilot program launched today by the U.S. Postal Service that allows customers to recycle small electronics and inkjet cartridges by mailing them free of charge.

The “Mail Back” program helps consumers make more environmentally friendly choices, making it easier for customers to discard used or obsolete small electronics in an environmentally responsible way. Customers use free envelopes found in 1,500 Post Offices to mail back inkjet cartridges, PDAs, Blackberries, digital cameras, iPods and MP3 players – without having to pay for postage.

Postage is paid for by Clover Technologies Group, a nationally recognized company that recycles, remanufactures and remarkets inkjet cartridges, laser cartridges and small electronics. If the electronic item or cartridges cannot be refurbished and resold, its component parts are reused to refurbish other items, or the parts are broken down further and the materials are recycled. Clover Technologies Group has a “zero waste to landfill” policy: it does everything it can to avoid contributing any materials to the nation’s landfills.

It was this philosophy that won Clover the contract with the Postal Service, besting 19 other companies, said Anita Bizzotto, chief marketing officer and executive vice president for the Postal Service.

“As one of the nation’s leading corporate citizens, the Postal Service is committed to environmental stewardship,” Bizzotto said. “This program is one more way the Postal Service is empowering consumers to go green.”

The free, postage-paid Mail Back envelopes can be found on displays in Post Office lobbies. There is no limit to the number of envelopes customers may take.

The pilot is set for 10 areas across the country, including Washington, D.C., Chicago, Los Angeles and San Diego, but could become a national program this fall if the pilot program proves successful.

The Postal Service recycles 1 million tons of paper, plastic and other materials annually. Last year, USPS generated more than $7.5 million in savings through recycling and waste prevention programs. The nation’s environmental watchdog, the Environmental Protection Agency (EPA) has awarded the Postal Service eight WasteWise Partner of the Year awards, the agency’s top honor.

The Mail Back program is another example of the Postal Service’s commitment to sustainability. USPS is the only shipping or mailing company in the nation to receive Cradle to CradleSM Certification from MBDC (McDonough Braungart Design Chemistry) for human and environmental health. More than half a billion packages and envelopes provided by the Postal Service annually are nearly 100 percent recyclable and are produced with the least harmful materials. Based on the recycled content of these envelopes and packages, more than 15,000 metric tons of carbon equivalent emissions (climate change gases) now are prevented annually.

“We know our customers are interested in real solutions for proper disposal of personal electronics,” Bizzotto said. “Everyone from consumers to businesses to non-profit organizations use the mail, and the Postal Service works to manage resources wisely to minimize environmental impact.”

 |  | 
Monday, March 17, 2008 8:21:36 PM (Pacific Standard Time (Mexico), UTC-08:00)  #    Comments [0]  | 
Tuesday, March 04, 2008

Check out Microsoft's new site that will allow you to have 5GB of free public and/or private online storage.

http://skydrive.live.com

Tuesday, March 04, 2008 8:23:09 PM (Pacific Standard Time (Mexico), UTC-08:00)  #    Comments [0]  | 
Monday, March 03, 2008

Sony and Waste Management have announced a one-day recycling event on Saturday, March 8, Qualcomm Stadium, from 8:00 a.m.-4:00 p.m.  Both residents and businesses are encouraged to drop off outdated electronic equipment to be properly recycled at no charge courtesy of sponsors.  All brands of equipment will be accepted.  Items accepted include TVs, computer monitors, computer systems, VCRs, DVDs, cameras, phones, stereo equipment, videogame consoles, keyboards, cables, scanners, printers, fax machines, ink jet and printer cartridges, phones (including cellular), computer mice and rechargeable batteries. 

Items that cannot be accepted are:  microwaves, humidifiers, thermometers, air conditioners, smoke/fire alarms, and large household appliances such as dishwashers, refrigerators and washer/dryers. 

Sony and Waste Management and its Recycle America locations, hope these types of events will build awareness for the importance of proper e-waste recycling and come closer to a goal set by Sony to recycle one pound of old consumer electronics for every pound of new product sold.

Monday, March 03, 2008 8:40:17 PM (Pacific Standard Time (Mexico), UTC-08:00)  #    Comments [0]  | 
Monday, February 25, 2008

Today the company that purchased us last year sent out an email to everyone in our company. It seems they are moving our print servers over to their servers. While this is not a big deal the email they sent out was not only hard to understand but wrong. Their instructions were very hard to understand for even us in IT let alone secretaries, scientists, clerks etc. They actually expected people to know what the old print server was so they could relate it to a new one.

Then they included an excel file with the old printer network path in one column and the new printer network path in the other. The problem was in the spreadsheet, they did not use the fully qualified name for the print server!!! Since we have not fully moved over to their domain, none of these network server names would work... NONE!

So our users started calling their help desk and ours asking why it was not working... DUH! So one of our IT guys had to spend hours creating correct documentation to explain it correctly to our employees and then send it out via email. If only one of the 1,500 IT people at our new company would have tested these printer network paths or have gotten someone here to, there would not have been an issue.

Update on 5/15/2008

Another awesome feature of moving to their new print servers is that print jobs that use to start immediately, now take 5 minutes or more to print! I've even heard of print jobs taking 2 hours!!! How is anyone supposed to get their work done? I guess the jobs have to go all the way to India and bad.

Monday, February 25, 2008 11:13:12 PM (Pacific Standard Time (Mexico), UTC-08:00)  #    Comments [0]  | 
Wednesday, February 13, 2008

The company that bought us June of 2006 uses a product called Managesoft to manage software updates etc. But it seems that the only way it works (or the only way the 1,500 IT people here can figure out) is if any authenticated user is an administrator on anyone's machine!!! WTF??? You have got to be kidding me!!! So now, all I need is the name of a computer (convientatally located on the asset tag on the front of the machhine) and I or anyone else at our compmany can get to any drive they choose and do what every they want. How is that for security??

Wednesday, February 13, 2008 11:20:51 PM (Pacific Standard Time (Mexico), UTC-08:00)  #    Comments [0]  | 

Today our new company sent down from the corporate office the head of one of the “towers” in the IT department. Tower is just another word for department, but maybe they like it better because it makes it sound more powerful. I’d rather call it a well since that is what feels like working with them. Anyway, the purpose of the visit was to introduce us to her tower to see if we would want to work there once our new company is complete with the dismantling of our IT department.

This person is in charge of the public facing ecommerce web sites. I have to first say that our company web site is currently written in ASP.NET. She told us that they are working on a new site written in J2EE, so at this point I lost all interest. She touted this as a great improvement from their current site written in a mix of ASP, JSP and others.

My interest did peak when she mentioned that they do code review (all coding, architecture and design is done in India). I am big on this especially with offshore coding. I asked her who does the code review since they don’t hire software engineers (in the US). She told me “Knowledge Specialists” did the review. I had no idea what this title was and inquired more. She explained they were knowledgeable in the subject and could have been software engineers in the past or might be taking classes. I could not believe what I was hearing!

I told her that usually code reviews are done by peers or senior software engineers, not beginners or programmers that have not coded in 10 years! I also said that most code I have seen from India or have heard about from offshore is horrible. She brushed me off and said that their code has gotten a lot better. Better from what???

At the end she asked if anyone had questions and I said I did… at this point my boss rolled his eyes and got worried. In the near future, her team is going to basically shut down our web site and roll our 3,400+ products into their site. I asked her if she has ever looked at our web site… she replied no. I could not believe this either.  I further told her the reason I was asking was that our site was written by about 1.5 people (non senior level software engineers) and looks better, is easier to use, is faster and has more features than their site written by an army of people offshore.

The reason I brought this up is that more and more of our customers are using our web site and are use to our site that comes up in milliseconds (their site comes up in about 20 seconds) not to mention the ease of use and am worried that they will not be happy when moved over to theirs. Again, my comments fell on deaf ears. Too bad.

Wednesday, February 13, 2008 11:17:00 PM (Pacific Standard Time (Mexico), UTC-08:00)  #    Comments [0]  | 
Monday, February 04, 2008

Microsoft has wrapped up development of two major products, Windows Server 2008 and the Service Pack 1 update to Windows Vista, CEO Steve Ballmer told financial analysts Monday.

"Both products have released to manufacturing today, which is good news," Ballmer said.

Ballmer highlighted a few big corporate deployments of Vista, including at Continental Airlines, which is in the process of upgrading 10,000 systems.

"We think we are turning the corner in terms of enterprise deployment, and Service Pack 1 will be a huge boon," Ballmer said.

Microsoft will begin distributing Vista SP1 via Windows Update in mid-March, according to a Microsoft blog post on Monday.

Microsoft is due to formally launch Windows Server 2008 on February 27 at an event in Los Angeles.

Monday, February 04, 2008 6:41:01 PM (Pacific Standard Time (Mexico), UTC-08:00)  #    Comments [0]  | 
Tuesday, January 22, 2008

In this day of age with the Internet, you would think customer service would be better? Well I'm amazed at how many large companies totally ignore you when you send them an email or submit a support request. Below are companies that I never hear from or they take a long time. I will also list the good ones (one day or less turn around).

Bad Customer Service

  • I sent Corel (the makers of Paint Shop Pro) a support request the week of 1/7/2008 because the dang program will not accept the serial number from the invoice when I purchased the program. I even followed their online instructions that that did not help. I never heard back from them. 

Good Customer Service

  • On 1/22/2008 I sent an email to Symbol about .NET Framework install for Windows CE for one of their barcode scanner devices. I received an answer back in less than a day!
Tuesday, January 22, 2008 8:37:04 PM (Pacific Standard Time (Mexico), UTC-08:00)  #    Comments [0]  | 
Tuesday, November 20, 2007

Check out this 2008 calendar of sunsets all taken in and around the San Diego, Ca area.

Makes a great holiday gift! All photo's by David McCarter. Click here to purchase.

Tuesday, November 20, 2007 8:43:59 PM (Pacific Standard Time (Mexico), UTC-08:00)  #    Comments [0]  | 
Thursday, November 01, 2007

If a disaster hits San Diego again, like the recent wild fires, here is a list of some important resources:

24-hour Community, Health and Disaster Information
Dial 2-1-1

County General Information Line
858-694-3900

San Diego County Emergency Homepage
http://www.sdcounty.ca.gov/dmpr/emer/index.html

County Office of Emergency Services fire updates
www.sdcountyemergency.com

City of San Diego Emergency Fire Information
http://www.sandiego.gov/newsflash/firealert.shtml

San Diego Transit - Public Transit Information
http://transit.511sd.com/

California Highway Patrol - Traffic and Road Closures
www.cad.chp.ca.gov

County of San Diego Road Closures
http://www.sdcdpw.org/

County Animal Services - Emergency Information
619-767-2675

San Diego Humane Society Animal Evacuations
http://www.sdhumane.org/site/PageServer?pagename=ter__HarrisWitchcreekFire

San Diego County Office of Education
http://www.sdcoe.k12.ca.us/

TV News 8 -- Road closures, evac centers, fire maps, and a tool to look up specific home addresses for info on whether the home has been lost.

http://www.cbs8.com/

San Diego Union-Tribune / SignOnSanDiego coverage
http://www.signonsandiego.com/

San Diego Red Cross
http://www.sdarc.org/site/pp.asp?c=erKQL4NQE&b=127361

FEMA - "Helping Children Cope with Disaster"
http://www.fema.gov/rebuild/recover/cope_child.shtm

San Diego Gas & Electric
www.sdge.com

Thursday, November 01, 2007 5:50:39 PM (Pacific Standard Time (Mexico), UTC-08:00)  #    Comments [0]  | 
Tuesday, October 09, 2007

Last night I made a $130 order at Amazon.com. This time, as I do most of the time, I qualified for the "free" shipping so I selected that option. Today, I looked at my delivery date and it's October 29, 2007 - November 2, 2007! What the heck! Almost a month... come on! When they say 5-9 days to process your order, they weren't kidding! Then another 6 days to ship it... if I were lucky.

I went back and paid 10.32 for shipping and now my order will arrive on October 16, 2007 - October 19, 2007. Huge difference. Wonder why? With the amount of orders I make a year, all my shipping should be free :-)

Tuesday, October 09, 2007 9:46:48 PM (Pacific Daylight Time (Mexico), UTC-07:00)  #    Comments [0]  | 
Monday, September 24, 2007

You are not going to believe this one. Check it out:

http://www.iht.com/articles/2007/09/24/business/outsource.php

Monday, September 24, 2007 11:30:52 PM (Pacific Daylight Time (Mexico), UTC-07:00)  #    Comments [0]  | 
Sunday, September 23, 2007

This is an ode to the “Things I've Learned This Week” feature that Carl Franklin does on his Monday’s podcast. Since I do not have a weekly podcast, blogging will have to do.

I learned that taking the Coast Starlight train from Los Angeles to San Luis Obispo is pretty cool. Much less stressful than driving.

I learned that two volunteer Forest Rangers get on the Coast Starlight train in San Bernardino and give everyone a very cool guided tour of what we are passing until we reach San Luis Obispo.

I learned while the best view of the ocean and the sights from the Coast Starlight train is from the observation deck. This is also where the only power outlet is for the entire train!

I learned it is best to bring a power strip on the Coast Starlight train so there is no fighting over the one power outlet.

I learned that some women on the Coast Starlight train start reading books on how to change their man before they even have one.

I learned that said women gets nervous when sitting with three geeky programmers in the dinning car.

I learned that the drunken woman on the Coast Starlight train somehow lost her boot???

I learned that Robert Hope, almost single handedly, put on the best organized Code Camp that I have ever spoken at!

I learned that bikers (Harley-Davidson) are not as tough as they try to appear. When a biker walks up to the bar at the Embassy Suites and orders a white wine or a mojito, I have to question their masculinity.

I learned that San Luis Obispo is a pretty cool place and that geeks live there!

I learned that 6:45am is too early in the morning to catch a train.

I learned that train food is just as bad if not worse than airplane food.

I learned that you should never bring grandma on the train because they think they know everything and they never shut up.

I learned that burps from the old man behind me smell just like old man farts.

I learned that kids should not be allowed in the business class section of the train because they never shut up and stop whining.

I learned that my iPod is a necessity on the train when kids (or grandma) are in the business class section.

I learned that earphones should be required on a train for anyone listing to a DVD player!

I learned that if the kids in front of me had earphones then their grandpa would not have gotten mad at them for turning up DVD player and in turn making them cry.

I learned that when a freight train comes apart in front of your train, it delays you outside of Ventura for about an hour while they put it back together?!?!?

I learned that train engineers cannot make up time by going faster like airplane pilots can. In the end I was 2.5 hours late arriving home (San Diego).

I learned that crazy old people are allowed to bring their dogs on the train… can it get any worse?

I learned that listening to “Answers” by Steve Vai while your train is going through the bowls of Los Angeles makes it more enjoyable. Do not know why. Maybe anything from Steve Vai would do the trick.

I learned that my iPod volume does not go up loud enough to drown out whining kids that have been stuck on the train for 8 hours.

Sunday, September 23, 2007 9:33:35 PM (Pacific Daylight Time (Mexico), UTC-07:00)  #    Comments [0]  | 
Thursday, August 30, 2007

Why do people leaving a company feel the need to send a farewell email to everyone? Someone from our sales department (who I don't even think works on site) is leaving tomorrow. I have been here two years and I never heard of her and never laid eyes on her. So why did I get some sappy email saying goodbye and leaving me her contact information?

Now I can understand if it's the CEO, VP of the company etc. But a sales person... come on! Send an email to your department and walk out the door!

Here is an example of what someone sent out on 10/5/2008. Again, don't know her, don't care.

“What makes the desert beautiful,” says the little prince,” is that somewhere it hides a well.”
So is your love that make me strong.
Love you all and thank you all.
Ana-Maria 

WTF??

Thursday, August 30, 2007 3:22:57 PM (Pacific Daylight Time (Mexico), UTC-07:00)  #    Comments [0]  | 
Friday, July 27, 2007

(In following examples, we will substitute the name "Ted" as the System Administrator)

  • Make sure to save all your MP3 files on your network drive. No sense in wasting valuable space on your local drive! Plus, Ted loves browsing through 100+ GB of music files while he backs up the servers.
  • Play with all the wires you can find. If you can't find enough, open something up to expose them. After you have finished, and nothing works anymore, put it all back together and call Ted. Deny that you touched anything and that it was working perfectly only five minutes ago. Ted just loves a good mystery. For added effect you can keep looking over his shoulder and ask what each wire is for.
  • Never write down error messages. Just click OK, or restart your computer. Ted likes to guess what the error message was.
  • When talking about your computer, use terms like "Thingy" and "Big Connector."
  • If you get an EXE file in an email attachment, open it immediately. Ted likes to make sure the anti-virus software is working properly.
  • When Ted says he coming right over, log out and go for coffee. It's no problem for him to remember your password.
  • When you call Ted to have your computer moved, be sure to leave it buried under a year-old pile of postcards, baby pictures, stuffed animals, dried flowers, unpaid bills, bowling trophies and Popsicle sticks. Ted doesn't have a life, and he finds it deeply moving to catch a glimpse of yours.
  • When Ted sends you an email marked as "Highly Important" or "Action Required", delete it at once. He's probably just testing some new-fangled email software.
  • When Ted's eating lunch at his desk or in the lunchroom, walk right in, grab a few of his fries, then spill your guts and expect him to respond immediately. Ted lives to serve, and he's always ready to think about fixing computers, especially yours.
  • When Ted's at the water cooler or outside taking a breath of fresh air, find him and ask him a computer question. The only reason he takes breaks at all is to ferret out all those employees who don't have email or a telephone.
  • Send urgent email ALL IN UPPERCASE. The mail server picks it up and flags it as a rush delivery.
  • When the photocopier doesn't work, call Ted. There's electronics in it, so it should be right up his alley.
  • When you're getting a NO DIAL TONE message at your home computer, call Ted. He enjoys fixing telephone problems from remote locations. Especially on weekends.
  • When something goes wrong with your home PC, dump it on Ted's chair the next morning with no name, no phone number, and no description of the problem. Ted just loves a good mystery.
  • When you have Ted on the phone walking you through changing a setting on your PC, read the newspaper. Ted doesn't actually mean for you to DO anything. He just loves to hear himself talk.
  • When your company offers training on an upcoming OS upgrade, don't bother to sign up. Ted will be there to hold your hand when the time comes.
  • When the printer won't print, re-send the job 20 times in rapid succession. That should do the trick.
  • When the printer still won't print after 20 tries, send the job to all the printers in the office. One of them is bound to work.
  • Don't use online help. Online help is for wimps.
  • Don't read the operator's manual. Manuals are for wussies.
  • If you're taking night classes in computer science, feel free to demonstrate your fledgling expertise by updating the network drivers for you and all your co-workers. Ted will be grateful for the overtime when he has to stay until 2:30am fixing all of them.
  • When Ted's fixing your computer at a quarter past one, eat your Whopper with cheese in his face. He functions better when he's slightly dizzy from hunger.
  • When Ted asks you whether you've installed any new software on your computer, LIE. It's no one else's business what you've got on your computer.
  • If the mouse cable keeps knocking down the framed picture of your dog, lift the monitor and stuff the cable under it. Those skinny Mouse cables were designed to have 55 lbs. of computer monitor crushing them.
  • If the space bar on your keyboard doesn't work, blame Ted for not upgrading it sooner. Hell, it's not your fault there's a half pound of pizza crust crumbs, nail clippings, and big sticky drops of Mountain Dew under the keys.
  • When you get the message saying "Are you sure?", click the "Yes" button as fast as you can. Hell, if you weren't sure, you wouldn't be doing it, would you?
  • Feel perfectly free to say things like "I don't know nothing about that boneheaded computer crap." It never bothers Ted to hear his area of professional expertise referred to as boneheaded crap.
  • Don't even think of breaking large print jobs down into smaller chunks. God forbid somebody else should sneak a one-page job in between your 500-page Word document.
  • When you send that 500-page document to the printer, don't bother to check if the printer has enough paper. That's Ted's job.
  • When Ted calls you 30 minutes later and tells you that the printer printed 24 pages of your 500-page document before it ran out of paper, and there are now nine other jobs in the queue behind yours, ask him why he didn't bother to add more paper.
  • When you receive a 130 MB movie file, send it to everyone as a high-priority mail attachment. Ted's provided plenty of disk space and processor capacity on the new mail server for just those kinds of important things.
  • When you bump into Ted in the grocery store on a Sunday afternoon, ask him computer questions. He works 24/7, and is always thinking about computers, even when he's at super-market buying toilet paper and doggie treats.
  • If your son is a student in computer science, have him come in on the weekends and do his projects on your office computer. Ted will be there for you when your son's illegal copy of Visual Basic 6.0 makes the Access database keel over and die.
  • When you bring Ted your own "no-name" brand PC to repair for free at the office, tell him how urgently he needs to fix it so you can get back to playing EverQuest. He'll get on it right away, because everyone knows he doesn't do anything all day except surf the Internet.
  • Don't ever thank Ted. He loves fixing everything AND getting paid for it!

List from: http://www.sysadminday.com/time.html

Friday, July 27, 2007 5:37:57 PM (Pacific Daylight Time (Mexico), UTC-07:00)  #    Comments [0]  | 
Thursday, July 12, 2007

I have moved my music blog to:

http://heavymetaldave.net

 

 

 

Thursday, July 12, 2007 6:30:26 PM (Pacific Daylight Time (Mexico), UTC-07:00)  #    Comments [0]  | 
Monday, July 09, 2007

Here are things I have overheard in an IT department either live or via email:

  • Please pull down the firewall so I may send an iPay password to an employee.
  • Last week I accidentally spilled OJ on my keyboard and now they space bar is sticking... really hard to push. Can I get a replacement until mine can be cleaned.
  • Help I lost my printer!
  • I really apologize for this. I was unexpectedly out of the office last Thursday afternoon and all of Friday. I had some files in U:\Public that I did not transfer to a permanent location before I left. Would someone recover them for me? Of course, I can’t remember the exact file names. (NOTE: all files in our U:\Public are erased every Sunday night)
  • I am traveling to Texas (from San Diego) next week. Please have a laptop available for me to use when I arrive. (NOTE: After some investigation, we found out she already has a laptop. She just did not want to carry it on the plane!!! Now that's what I call lazy!)
  • What have you guys done to my computer???????????????????????????????????? (NOTE: This is all the message said. Little more explanation would have been nice.)
  • Opps, I jammed my printer. Tried to fix. But failed. Please help
  • Word does not work appropriately on my computer.
  • My computer time to time is making horrific noise. Please check. It may be dying.
Monday, July 09, 2007 4:28:19 PM (Pacific Daylight Time (Mexico), UTC-07:00)  #    Comments [0]  | 
Friday, July 06, 2007

Hope you all enjoyed my talk on "Why You Need .NET Coding Standards!". Below is a link to download the presentation:

Why You Need .NET Coding Standards-ug.zip (1.48 MB)

Also, don't forget to pick up a copy of my book: VSDN Tips & Tricks .NET Coding Standards.

Saturday, July 07, 2007 12:31:49 AM (Pacific Daylight Time (Mexico), UTC-07:00)  #    Comments [0]  | 

Theme design by Jelle Druyts